Contact Us

General information

By booking your vehicle with Atomic Racing (ABN 309 024 726 81), you accept these Terms and Conditions. This agreement is governed by the laws of New South Wales. We will use reasonable endeavours to notify you of any changes to these Terms and Conditions by placing a notice on our website.

Estimates and Payment

We provide an estimate of the cost of all work to be undertaken. The estimate will be discussed with you prior to work being commenced on your vehicle. Estimates remain valid for 7 days. All estimates and prices include GST.

If you agree to proceed with the work to your vehicle, you authorise Atomic Racing to carry out the work detailed in the estimate, and to supply and fit any parts needed. Atomic Racing is not liable for any data loss that may occur should your battery be disconnected for the purpose of service maintenance, or any works conducted by Atomic Racing.

You understand that larger vehicles may require high quantities of oil during servicing. Atomic Racing may at its sole discretion, and without contacting you for authorisation, charge an amount to cover the cost of the oil used in the service.

Should additional work be found necessary during the course of the service which would cause the estimate to be exceeded, we will contact you to explain the additional work required and to seek your authorisation for the additional costs to be incurred before proceeding.

A detailed tax invoice outlining the work carried out and associated costs will be provided once the work is completed. Payment must be made in full on the day of the work being completed and prior to collection of your vehicle. We accept credit cards and EFTPOS. Payment made by Visa or MasterCard credit cards will incur a surcharge of 1.5%. Payment made by American Express credit cards (Amex) will incur a surcharge of 3%. Personal cheques are not accepted.
 

Advertised prices

All of our advertised prices are subject to change without notice, however we will update our prices regularly in written information that we provide and at our website: atomicracing.com.au

 

Liability

Certain State and Commonwealth legislation, including the Competition and Consumer Act 2010 (Cth), imply warranties or conditions or impose guarantees or obligations which cannot be excluded, restricted, or modified except to a limited extent. These Terms and Conditions do not purport to exclude any statutory rights available to you and must in all cases be read subject to those statutory provisions. Other than those statutory provisions, we exclude all conditions and warranties which may be implied by law.

To the maximum extent permitted by law, our liability for breach of any implied warranty or condition which cannot be excluded is restricted, at our option, to:

1. In the case of services supplied or offered by us, either:

1. The re-supply of those services

2. The payment of the cost of having those services re-supplied

2. In the case of goods supplied or offered by us, either:

1. The replacement of the goods or the supply of equivalent goods

2. The repair of the goods

3. the payment of the cost of having the goods replaced

4. the payment of the cost of having the goods repaired

3. To the maximum extent permitted by law, we will not be liable to you or any third parties for:

1. any claim, whether that claim arises in contract, tort (including negligence) or statute

 

1. any loss (including loss of profits or special, indirect, incidental, or consequential loss)

 

1. Damage, injury or death to any person or property, arising out of or relating to the products sold by us or the services performed by us except to the extent any such claim, loss, damage, injury or death was directly caused by our fraud or wilful misconduct.

Registration of your vehicle

1. You understand that driving an unregistered vehicle is illegal and you warrant that your vehicle is registered in accordance with the state/territory legislative and regulatory requirements applicable to your vehicle. Where your vehicle is not registered you will ensure that you take all necessary steps to notify us that your vehicle is unregistered.

2. Where you have not notified us that your vehicle is unregistered you agree to indemnify us for any fines or penalties incurred, and loss or damage, caused to any person or property when we are driving or otherwise operating your vehicle, except to the extent that any such fines, penalties, loss, or damage was directly caused by our fraud or wilful misconduct.

Lien

As part of these terms and conditions you acknowledge that where invoices are not paid, we hold a lien over the vehicle belonging to you which is in our possession.

Storage and disposal of uncollected vehicles

If we exercise a lien over the vehicle or if you do not collect the vehicle within 2 days from the time it is ready for collection a vehicle storage fee of $20.00 per day will apply.

If we cannot contact you using reasonable efforts, or you do not collect the vehicle or discharge any lien we hold over the vehicle belonging to you, within 3 months from the time the vehicle is ready for collection we are entitled to sell or dispose of the vehicle by any reasonable method at your expense without any further notice to you. We will apply the proceeds of the sale or disposal of the vehicle to the sums you owe us and return the balance to you. If the proceeds received from the sale or disposal of the vehicle are not sufficient to discharge the amounts you owe us, the outstanding amounts will be owed by you to us as a debt. After such sale or disposal of the vehicle we will be discharged from any liability whatsoever in respect of the vehicle.

Parts and lubricants

Atomic Racing uses quality aftermarket parts and lubricants that meet or exceed the specifications of those originally fitted by your vehicle manufacturer. Should you wish to use an alternate brand or product, Atomic Racing will take reasonable action to source that part or product for you, although this may impact on the pricing and time commitments of your car service or repair.

You understand that some vehicles require larger quantities or higher grade oil during service. Atomic Racing may at its sole discretion, and without contacting you for authorisation, charge an amount to cover the cost of the oil used in the service.

Manufacturer extended warranties

You understand that some car manufacturers provide extended warranties that may not entitle Atomic Racing to service your car. It is your responsibility to ensure that work completed at Atomic Racing does not affect or void an extended manufacturer warranty.

Video footage and recordings

You understand that collecting recordings, video footage or filming of any kind at Atomic Racing without the express consent of Atomic Racing is not permitted and may constitute a breach of the Privacy Act 1988 (Cth) and the National Privacy Principles.

Privacy statement

Atomic Racing collects your personal information in order to provide you with its products and services and for internal administration and operational purposes, market and customer satisfaction research and in order to comply with legislative and regulatory requirements. If you do not provide your personal information, Atomic Racing may not be able to provide you with its products and services. Atomic Racing and its agents may use your personal information and disclose it to its related bodies corporate and third parties in order to inform you about products and services, special offers and discounts provided by Atomic Racing, its related bodies corporate and third parties that may be of interest to you. For further information on how Atomic Racing deals with your personal information you can write to us, Atomic Racing, 27/45 Powers Road, Seven Hills NSW 2147, or email us, admin@atomicracing.com.au. If you do not wish to receive direct marketing communications from Atomic Racing, its related bodies corporate or third parties, please contact us at admin@atomicracing.com.au and include your name and address and we will not send you any further direct marketing communications.

 

 

Matters outside our reasonable control

We will not be liable for any delay in performing, or any failure to carry out repairs to your vehicle to the extent that such delay or failure results from events or circumstances outside our reasonable control. You understand that when repairing your vehicle, the power supply in your vehicle may be temporarily interrupted. This may cause your audio system to lock and require an unlock code. We will take reasonable steps to prevent this from happening however it is usually outside our control. The unlock code for your audio system is supplied by the manufacturer of your vehicle and any cost incurred by us in unlocking your audio system will be your sole responsibility.

Atomic Racing warranty

°Atomic Racing guarantees the parts and labour that it supplies and uses in the servicing of your vehicle for the time period or kilometres travelled (whichever occurs first) outlined in the following warranty conditions. The Atomic Racing warranty does not apply to parts which are second hand however this does not affect your statutory rights and the non-excludable guarantees provided under Australian Consumer Law will apply to any second-hand parts supplied and used by Atomic Racing.

 

1. WARRANTY PERIOD

• Car servicing and engine maintenance 3 months or 5,000km

• General mechanical repairs 3 months or 5,000km

• Flushing services 3 months or 5,000km

• Brakes (passenger vehicles only) 3 months or 5,000km

• Batteries (as per manufacturer’s warranty) Ranges from 6 to 36 months

• Suspension and steering (as per the manufacturer’s warranty) Ranges from 12 to 24 months

Except as set out in the below paragraph, Atomic Racing only uses high quality parts that meet or exceed the vehicle manufacturer’s specifications.

If a new or reconditioned part is not available for your vehicle Atomic Racing can fit a second hand part. Where a second hand part fitment is required, Atomic Racing will notify you first and seek your consent to fit that part.

If we fit a part or parts covered by a part manufacturer’s guarantee that extends beyond the Atomic Racing warranty period, we will uphold this warranty period and fit any replacement parts offered by the part manufacturer at no charge.

If carrying out this work requires Atomic Racing to purchase additional parts or provide labour not covered by the part manufacturer’s guarantee, there may be an additional charge and you will be notified of this before any work commences.

 

2. WHAT WE COVER IN YOUR Atomic Racing WARRANTY

Should any part be incorrectly fitted by Atomic Racing, or found to be defective* during the warranty period, we will replace refit or rectify the part at no charge**.
If requested, we are happy to make all replaced parts available for inspection at the time you collect your car.

Atomic Racing’s warranty does not cover faults caused by: physical damage (including impact damage); your neglect or negligence; abuse, misuse of your vehicle; driving your vehicle or removing the masking tape before the expiration of the curing time specified on the front of the invoice; pre-existing faults in your vehicle (including rust and corrosion); or fair wear and tear.
 

3. WHAT IS NOT COVERED BY YOUR Atomic Racing WARRANTY?

There are five ways in which you will void your Atomic Racing warranty:

1. if you use your vehicle in competition, on a closed circuit or as part of any timed event

2. if you remove the part or parts originally fitted by Atomic Racing to the vehicle

3. if the part or parts are damaged by misuse or accident, in particular by engine backfire or malfunction

4. if warranty work is performed elsewhere, unless the work has been authorised in writing by the Atomic Racing Management in advance of any work being undertaken

5. Atomic Racing does not use customer supplied parts and they are not covered by warranty

 

 

 

Additionally, Atomic Racing will not reimburse you for any costs you may incur claiming the warranty.

 

 

4. STATUTORY WARRANTY

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:

• to cancel your service contract with us; and

• to a refund for the unused portion, or to compensation for its reduced value.

You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done, you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.